finpair GmbH is represented by the managing directors, Tobias Müssig and Tim Junghans and entered in the commercial register of the Amtsgericht (local court) Hanover under HRB 216931.
VAT registration number: DE319355188
finpair GmbH has a trade licence according to § 34c GewO as well as § 34f GewO and registration according to § 11a GewO under the supervision of the Hanover Chamber of Industry and Commerce.
Your satisfaction is our top priority. However, it may happen that we do not meet your expectations to the fullest satisfaction. If this should be the case, we would like to ask you to inform us of this. We take every suggestion and criticism seriously and would like to further improve our services for you and thus respond to your needs.
Where can you submit your complaint?
You can send us your complaint by e-mail, by telephone or by chat to:
+49 511 - 87 94 35 30
We need the following information to process your complaint:
- Your full contact details (company, your name, telephone number, email address).
- A description of the facts
You will then receive confirmation from us that we have received your complaint. Depending on the complexity of the complaint, we will reply within a reasonable period of time after acknowledging receipt of the complaint.
If you wish, you can also contact our parent company in the context of the Supply Chain Duty of Care Act (LkSG). You can find more information here: https://www.nordlb.de/hinweise-beschwerden-an-die-nordlb